Frequently Asked Questions
Everything you need to know about your Flannel experience.
What is the quality of the fabric used in your shirts?
We use 100% premium brushed cotton and sustainable wool blends to ensure our flannels are exceptionally soft, breathable, and built to last through every season.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Return shipping is free for all domestic exchanges.
How should I care for my flannel garments?
To maintain the softness and fit, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid high heat to prevent shrinkage.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.